This error is extremely uncommon, but that doesn't mean that it can't happen. Then, get a smooth cloth and wipe off the alcohol and put it back together Sponsored by Grammarly Grammarly helps ensure your writing is mistake-free. Ian asked GAME how common the error was, and out of the 133 consoles sold by GAME, 3 people reported the same error as Ian. Solution 1: Ensure the disc is clean and not defective Clean the disc with a soft, clean, slightly damp cloth. Then, open the disc drive and get a clean q tip with rubbing alcohol on the end and wipe off the lens. Have another fix that worked for your Xbox One disc drive? Please report it in the comments! Fail Rates Luckily for Ian, GAME support was responsive and friendly and sent him a replacement console (he bought it from GAME) right away. Remove the disc from your Xbox One, Xbox One S or Xbox One X. So far, there's only one reported fix that works - you guessed it: Returning the console. Do you need an external hard drive to install your games on. Have you tried an Xbox One fix that failed? Tell us and we'll add it to the list! Fixes that Work unfortunately, the alleged solution didn't work either. Ian contacted GAME customer support, and they told him to put the console upside down with a disc inside of it to fix the error. 2 and more dumps from original media UK, The 20 Best Xbox Action Games Game Disc, XBOX, Original. Of course, that solution doesn't work and there's only so much that one can do to try and fix the problem. Microsoft support has told people with the error to clean the disc off and put it back in the console. Lo and behold, the sound emerged from the console again and the same message appeared. Afterwards, he put a Blu-Ray disc into the Xbox One to see if the error would pop up again. The disc was completely fine and undamaged. A few agonising seconds later and a message popped telling me the console could not read the disc."Īfter the message popped up on the screen, he ejected the disc to see if there were any physical issues with the disc. It sounded like those clackers you get to put on the back of bicycle tyres to make them sound a bit like a motorbike. Then I popped a disc into the drive to start installing it and that's when I heard the noise. Kinect was working beautifully, the interface was slick and easy to navigate. Once the console shuts down completely, restart the console by pressing the Xbox button. Hold down the Xbox button on your console for 10 seconds. Click on the ‘Power mode’ setting and enable the ‘Energy-saving’ option. "I unwrapped it, plugged it in and fired it up. In the ‘Settings’ menu, head to ‘General’ then ‘Power mode & startup’.
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